Cancelling order immediately after I ordered it

[weak-debo]

I tried to cancel and order immediately after I ordered it.  First it told me it was too early for me to cancel.  I tried again and the same thing.  The next time it said I could not cancel because it had shipped.  No freaking way.  It had only been about a minute or less!  What is going on and what can I do about this?  There is no contacting ebay!  I guess I will contact my credit card!

[kensgiftshop]

@weak-debo 

Contact your credit card about an item you ordered?

Sellers are not required to cancel orders.

When you receive it, file for a return.

[kathiec]

@weak-debo 

Be careful about going to your credit card. It's entirely possible, if not likely, that a dispute there will be denied, as you don't have a unilateral right to cancel a purchase you freely entered into. But once you go to your credit card you have no further recourse through eBay for anything relating to that purchase.

Items that are dropshipped almost always immediately register as shipped, because the information immediately goes into their fulfillment system. 

[roccotacodad54]

   Then just maybe you shouldn't have ordered it if you didn't intend to buy it?

[tiberius848]

Contacting your credit card is a bad idea when eBay has a hugely pro buyer return system. You literally just click to "open a return" on the dropdown next to your order to get your money back.

Credit card chargebacks are supposed to be a last resort thing. Not only is it more time consuming but your not guaranteed to win a chargeback.

I lost a chargeback recently with a digital item i purchased online because my credit card company believed the other company over me.

And contacting eBay isn't that hard. You just go to the help section in the footer and click contact us. And then find the item and select the chatbot and say you want customer service. It will then offer to have an eBay agent call you back.

Now, as to how helpful the eBay agent is, that's another story.🤣

[simba6]

Some sellers to use automated services to fill orders. In that case it can be that fast.  I suggest you use your watch list and think it over before you click.

[janet9988]

---

@weak-debo wrote:

I tried to cancel and order immediately after I ordered it.  First it told me it was too early for me to cancel.  I tried again and the same thing.  The next time it said I could not cancel because it had shipped.  No freaking way.  It had only been about a minute or less!  What is going on and what can I do about this?  There is no contacting ebay!  I guess I will contact my credit card!

---

All of that happened within a minute? So that means you paid within that minute.

So within that same minute after you paid the seller prepared a shipping label.

Not sure what you think should have happened within that minute.

Sellers are required by ebay to ship ASAP. Seems your seller followed ebay policy.

What else did you expect once you committed to buy the item????????????????

[gosimus]

@tiberius848 

< I lost a chargeback recently ... because my credit card company believed the other company >   

Similar here, except not all that recently.  It was MasterCard, by the way.  I'd bought something from Amazon a long time earlier, and I was not aware that Amazon stored my credit card information.  So I got my statement from MC and see two Amazon charges on it.  One for $14, one for $25.  I knew I hadn't made them.  First I called Amazon and the rep agreed with me and I thought she removed both charges, but it turns out she'd removed only one of them. 

Needless to say, I went into my Amazon account, found where they kept my credit card info, and removed it. 

Next month, next statement, the other charge was on the statement, so I called MC and spoke with a rep.  Explained the whole story.  Then I get a letter from MC, asking me for all kinds of information, and requiring me to prove I had not made the charge.  How the heck do  you do that? 

Cutting to the chase, even though I thought my documentation was persuasive, MC decided against me.  I went ahead and paid the $25 so they wouldn't send it to collections.  I had two cc's a Visa, and a MC, the MC was my high limit card.  During my "conversations" with MC, in the meantime I had applied for, and received, another high limit card through my credit union... I made sure it wasn't operated by the same outfit that processed the MC charges. 

I considered cancelling my MC card, but I kept it.  Now, once a month I make a small purchase with it, in the 2 to 4 dollar range.  MC, at 3% cannot make more than 12¢ from the transaction.  I figure it costs them more to process the payment than their fee gains them.  If only I could live a couple of thousand years, I might just break the company.