Can't add items to watchlist from item page / blue bar missing on watched items

[campanaelia]

Not sure if it's just me, so I'll ask here...Since last night I noticed I no longer see the "add to watchlist" button on item pages and items on my watchlist no longer have the blue bar at the top showing item is being watched. I also noticed when I click on many items it brings me to the "We looked everywhere" page, and if I go back and click on page link a second time the item page opens up normally.

A workaround for the add to watclist problem is I can only add it from a search list page clicking on the blue heart or using sellers "see other items" link and I can add it to watchlist from that list.

Is this a new ebay glitch or only me? I'm currently using FF, maybe I need to try another browser?

[campanaelia]

Ok, I just signed into ebay using chrome, which I never use, always use FF, and I see the watchlist is working normally there. I also noticed on FF it says my watchlist is full, which it is definitely not. So I guess I'll be using Chrome for the time being. Is anyone else having trouble with watchlist on FF.?

[eburtonlab · Accepted solution]

Try clearing your browser cache and eBay cookies in Firefox.

Some Watch List issues involving difficulty watching items can be helped by signing out of eBay and signing back in -- or clearing eBay cookies which will require you to sign in again.

If Firefox continues to give you problems, see if there is an update available. Or try disabling your browser extensions; in some cases ad blockers, script blockers or privacy add-ons can cause issues.

[oneblindcat]

Using Firefox, if I leave a page open too long the option to  add to watchlist quits working.

But if I refresh the page, it works again. For a while.

[mudshark61369]

@campanaelia,

The suggestion given by eburtonlab will probably fix the issue. If you have been spending more time online with your device, like many people, you probably need to clear your temporary internet files and cookie cache.  The build up of cookies, not just ebay's, from being online a lot, can interfere with site operations.  There are free utilities that can be downloaded that do a fast job of clearing the files and cache available the different operating systems online.  Check Cnet for the ratings of the ones available.

[campanaelia]

Thanks for the replies. I went ahead and shutoff my adblocker and cleared my FF cache but didn't want to delete all my cookies so I chose not to do that. Firefox use to let you select to delete individual cookies but now it seems the only way to delete them is by deleting all your cookies so that is why I left them for now. I want to figure out a way to select them again. Anyway after clearing the cache, turning off adblock plus, and restarting my laptop and FF I still had the same problem. I then decided to open powershell and used the system file checker command. After running scan my watchlist is back to normal.

I try to avoid any 3rd party cleaners because often they cause more harm than good and are not necessary for cookies since you can clean them through your browser options. I get a lot of work reformatting windows because of tools people think will help. Anything a tool can do you can usually do manually which is better. Probably the only tools I use for any cleaning are malwarebytes and hitman pro.

[eburtonlab]

@campanaelia 

In my version of Firefox (85.0.2 for Windows 10) it is possible to delete individual cookies using the Manage Cookies and Site Data feature located under Options.

You can search for individual cookies by name, and then remove them individually or in groups.

[campanaelia]

Thanks. Got it, just deleted all my ebay only cookies. That saved me a lot time searching.

[eburtonlab]

You are very welcome.

[natividadone-0]

Hi, No, you're not the only one experiencing these issues.

I too started to get these issues about a week ago

Thanks for your solutions 👍, I didn't think of such simple way to deal with it.

[iuvenesco]

It's because more and more, ebay sucks. Normal functions don't work, and they side with sellers who are guilty of blatant gouging in spite of stated policy against it. Buy directly from established sellers when possible.

[soh.maryl]

The original message  here is over 2 1/2 yrs  old.