cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't add items to list(s) on PC but it works on app.

When using windows/PC via Chrome, Edge, or FF I cannot see all of my custom lists if I try to add an item to a list from my watchlist.  

But if I transition to my iOS phone and use the eBay app...I can see all of my lists and move items to them from my watchlist.

Message 1 of 4
latest reply
3 REPLIES 3

Can't add items to list(s) on PC but it works on app.

Is the top of the dropdown cut off, making those custom lists inaccessible? This is how it's happening to me. Also, I don't do phone apps.

Message 2 of 4
latest reply

Can't add items to list(s) on PC but it works on app.

Is the top of the dropdown cut off, making those custom lists inaccessible? This is how it's happening to me.

 

Try another browser to rule out a browser issue. Or try changing the zoom level of the page by holding down the Control key and using plus, minus or zero keys to zoom in, out or reset the zoom level.

 

If you have trouble scrolling through the alphabetical list, try hitting the tab to select the top row, then arrow keys to go down the list.

Message 3 of 4
latest reply

Can't add items to list(s) on PC but it works on app.

See potential solutions here @buickturboregal :

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Custom-Lists-view-is-now-truncated-so-som...

 

Also, click the ? icon on the lower right of page to file a tech report. The more people reporting,  the higher it goes up eBay's fix list.

Message 4 of 4
latest reply