Buying limits to a new account

[cristian_pesh]

Hello everyone! I am trying to buy a item that costs 1100$ and for some reason when I go to checkout and try to pay, it appears the message: 

Alert To help protect your eBay account, we sometimes limit the amount of items that can be bid on or purchased by a single account. However, you may be able to increase the limit on your account by verifying some information about yourself. Call us to speak with an eBay Customer Service agent  about the limits on your buying activity. Learn more about limits on buyer activity.

Could anyone help on what I should do? I try to contact ebay but the chat is somewhat blocked after I open it. 

[soh.maryl]

The message is pretty clear.  You just signed on to eBay ONE DAY AGO.  eBay tries to protect new buyers.

You CAN contact eBay via Facebook; however, don't expect any change in your limit this early in the game.

[bonanza125]

You are new to EBay so you they need more information due to the amount of your purchase. There is a limit on your account. You can contact EBay agent through the chat box and ask to speak to an agent. Have them call you back. 

[cristian_pesh]

Ok and for such an order, how long would you say one should expect to wait until the buying limit is cleared?

[mudshark61369]

@cristian_pesh,

The first answer you received is correct. eBay limits how much a new member can spend and/or how many items they can buy at any one time, until the member proves themselves to be a reliable payer. The link below explains the limits. However, there is no set number of purchases or amount you have to spend before the limits are raised given by ebay.  Contacting ebay through chat or by social media will not get your limits raised.

https://www.ebay.com/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012

There is also an Open Transaction (OT) limit on new buyers account. Open transactions are items you have committed to buy but have yet to pay for. You are limited to 4 or 5 OTs you can have at any one time.  That is a rolling number.

When you bid on an item or make an offer you have committed to buy if you win the auction, or have an offer accepted.

  Each bid you place on an auction remains an OT until the auction ends, even if you have been out bid. That is because another bidder could retract a bid, or a seller could cancel a person's bid(s)  leaving you the winner.

  Offers remain open until they are accepted, declined, or time out without a response from a seller after 48 hours.

  If you lose an auction, you get the number of bids you placed back to use. If you win and pay immediately the same thing happens.  It can take a few hours for the info to get into ebay's computers.

  The same thing happens with Offers if they are declined, or expire, also if accepted and you pay.

Because of the limit on the number of bids you can place at one time. You should read the information about Automatic bidding in the link below. Also click on the Tips for winning auctions, and when that page opens click on the Bid Sniping link, below the article.

https://www.ebay.com/help/buying/bidding/bidding?id=4003

[krazzykats]

Does a "Guest" buyer have the same buying limits as a "New" member?

[kathiec]

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@krazzykats wrote:

Does a "Guest" buyer have the same buying limits as a "New" member?

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Per the eBay Help page, you can buy without an eBay account as long as:

• The item costs less than $5,000
• The item can be purchased using Buy It Now. If you want to bid on an auction or send a Best Offer to a seller, you’ll need an eBay account
• You pay for the item using PayPal, credit card, debit card, Apple Pay, or Google Pay