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ebay refund not received

TLDR: Ebay issued a refund to a closed account; Bank claims no refund received. What are my options? Will I receive these funds ever? Oct 30: Won a bid for an iPad -- $400Oct 30: Payed seller the amount through ebay using Chase Checking Account Debit...

Seller not responding anymore

I've found a hard-to-get item at a seller in the US, but as there were no shipping options to Denmark, I kindly asked, if he would sell & send it to me anyway. No problem. I asked if he could change the destination options, as I couldn't complete the...

adding my address to purchases - help?

i haven't used ebay in a long time and i've forgotten how to add my shipping address to my purchases. can you please help me do this, step by step? thanks.

Seller has not sent the item and does not respons

This is for order 14-12674-86291 dated February 6, 2025 for Roco Klimajet train on ebay.de. This item shows as yet to be mailed by the seller. There is no response from the seller for msgs. eBay goes around in circles - I go to contact, help, contact...

Resolved! Seller blocked me after I asked a question

A seller posted an item listed as "New" but the two photos looked like the item was in an old and slightly damaged box. The item itself (in the box) was not visible in the photos. Through "Contact Seller" I asked "Is this definitely "new"? Package lo...

I need help. What should I do.

My package went to my old address but couldn't be delivered, so I had to go pick it up, however, I used an alias on the site as well so I couldn't pick it up. I contact him I was returning it because the package could not be delivered to me but he ha...

report of Policy Violation - Seller: [Removed by Moderator]

report of Policy Violation - Seller: [Removed by Moderator] Message: Dear eBay Trust & Safety Team, I am writing to report a seller who is in clear violation of eBay's policies regarding digitally delivered goods. Seller Username: [Removed by Moderat...

Item never arrived after 3 months

I want to warn other buyers about the seller [Removed by Moderator] I purchased a signed CD from this seller in August 2025, and as of November, I have still not received the item. The estimated delivery date (September 2, 2025) has long passed, and ...

Customer service hours- told 11AM PST is outside of normal business hours

I called the eBay customer service line today at 11 AM PST to report that an item supposedly delivered by eBay's own delivery service was not delivered to me. I was told that my call was outside normal business hours. What is going on? Does anyone kn...

Resolved! Refund on sale with open case

I purchased an item that turned out to be counterfeit. I contacted seller for refund and he refused. I opened a case with eBay but have not escalated it. Seller has now offered a partial refund that I'm willing to accept, but I want to receive the re...

Weeding out "parts only" listings

Generally unless I am looking for a particular part for repairs, I want what I buy to be in working order. Right now, I'm looking for a replacement Citizen Eco-Drive watch for a custom band. The number of watches listed as nonworking/parts only is st...

Potential scam or clumsy seller?

Bought the item, but it wasn’t shipped for a few days. I contacted the seller to ask when it would be shipped, they said tomorrow, and they did ship it then. Later, they messaged me saying they had forgotten to include the power cable with the item. ...

Entered wrong bid, can't retract and won't let seller cancel?

Pretty much what the title says. Anyone have any ideas?

eBay gives 100% Positive Feedback to scammer: Another eBay denial siding with JCEX Shipping Scammer

Poll: Has anyone ever actually received their product from JCEX? Is eBay in on these scams? Over and over they let scammers steal from people with these fake JCEX deliveries. I've done extensive research and almost all JCEX tracking information says ...

Ebay protects counterfeit phone sellers by removing negative feedback after removing the listing

I had already previously posted about buying a counterfeit Samsung S22 ultra from a seller claiming to be a USA Seller, but was actually from China ( ebay has a loophole to allow this). When I saw the phone was coming DHL, I smelled something rotten....