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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

How much does eBay profit by allowing trademark and copyright infringement?

Over the years I've reported many items that were obviously illegal due to copyright and trademark infringement. It's a rampant problem in the sports cards and memorabilia categories. I never heard a word back from eBay on any of them and the items w...

WHEN MSG RECEIVED FROM PROSPECTIVE BUYER, I NO LONGER AND CLICK ON BUYER'S USER ID TO CHECK THEM OUT

SUNDAY, 5/18/2025 - Has eBay stopped sellers from clicking on user ID to review their feedback first before replying to buyer? I have noticed lately that, as a seller, when I receive a message thru eBay from an ebayer that is interested in an item, w...

Authentic shoes failed inspection?!?

I purchased a pair of Nikes on eBay and they were authenticated BY EBAY. I tried them on and did not like the way they fit, so I relisted them. Now eBay is rejecting them. So either I was sold a fake pair or they are wrong. If I was sold a fake pair,...

eBay Account Restriction mc011

I received a message from eBay today that my account has received a MC011 Restriction and I won't be able to list/sell any items until it is removed. The message didn't explain why it happened or what to do other than "To help us remove the restricti...

Is it necessary to send the authenticator a watch worth $1k?

I want to sell watch, but dont know how it works? Thx.

Alaska HI PR shipping

Its been a long time but EBay used to have a space that top sellers with free shipping could add shipping cost to an item before the sell. EBay just deleted it one day and I could never find out why. It still cause problems. I explain on the listing ...

To Share or Not to Share 🫤that is the question ? Help your thought's needed !

This has always troubled me in this process of shipping. Should I share my shipping discount with my buyer or use it to restock my shipping supplies? I try to keep my price's as low as I can, but with the increase in promoted listing needed just to s...

Ebay doesn't send notification of won items anymore?

A seller messaged me yesterday why the auction I won last week hadn't been paid even though it had autopay, and then cancelled the auction before I could reply telling him I had no idea I'd won and never been contacted to pay but would pay now. Regar...

Charges on fvf should not be legal

So If I sell a item for 10,000 to a state with high taxes like 10% that would bring the total to 11000 then they get to take an additional 150 in fees just for taking taxes from the buyer if the final value fee is 15%. Why. Should this be ok? So they...

ebay authenticity guarantee check missing

I have a very expensive trading card listed on my account for sale. It is the only one i see missing the authenticity check. Why is it missing? I am afraid to accept potential offers because it seems like it will not go through the authenticity proce...

Buyer provided the wrong address

I have an interesting dilemma. I had a customer message me bout some items I have for sale. He asked me how many of them I had and I responded to him with the quantity listed in my listing. He asked if I could do a discount. I sent him an offer with ...

Resolved! Create New Account...Transfer Items?

Hi, If I create a new account can I transfer items to it? Yes, I want to do this because of an awful FB...the only one I have. *My 82 y/o mother maintains this account. Post retirement fun. Only now, with this experience, it's not. See: I did some re...

eBay accuses Amazon Inc. of counterfeiting

I had half a dozen Blu-ray movies listed on eBay that I bought from Amazon, with Amazon Inc. as the seller, in 2009. I tried to sell these major Hollywood movies first because they were still sealed, but nobody seems to want them at any price includi...

Authenticator has not returned bag

What do I do when I have not received a package from the authenticator? Would it be insured? I paid insurance for the product to be shipped to the authenticator.

somehow listing gets sold for a price lower than actual listing price

So. Tricky situation . There are some listings that has bid/offer option enabled. Somehow buyer puchased item for a price lower than actual listing price without making offers. At least I have not accepted it personally. After contacting Ebay support...