wrong return address on shipping label

[lissagrace]

I just sold my first two items, and upon printing the shipping label, I noticed that it had the incorrect return address (in another state). What do I do now? How do I change that address and reprint a new shipping label??

[mr_lincoln · Accepted solution]

Hi @lissagrace 

-You can Cancel the labels on this page and receive a credit back on your account in 21 days or less: Track and manage your shipments

-You can update your Ship from address on this page, there are 5 addresses for Sellers.  You have to ADD the new one and then go back and DELETE the old one, the Edit function does not change the address deep enough in the eBay programming for some strange reason.  Addresses Settings

Once you have changed the address you can go back to that page link above OR the actual transaction and use the drop-down menu to Print another label which you will be charged for again.