using Zelle to purchase a computer

[syhugo10]

i had a bid on a computer, and the seller contacted me and made a great offer. he asked could i send funds through Zelle , which i said yes . Now i cannot contact the seller and he is not returning my messages . is there anything  i can do  , or am i out of $2000

[eburtonlab]

eBay can only help if you go through eBay's checkout and pay using an approved payment method, which Zelle is not.

https://www.ebay.com/help/policies/payment-policies/accepted-payments-policy?id=4269

[syhugo10]

How Can i talk to a ebay rep about this since this seller is still on this site selling many items 

[eburtonlab]

You can talk to an eBay rep, but I do not know if the rep will take any action against the seller based on a transaction that was conducted outside of eBay.

You can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/