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trying to make ebay accy

I bid on something and won. I had an eBay acct. A long time ago, it much has been eliminated. And I am having a hard time opening a new acct. I have two email addresses and have trouble with eBay accepting either of the. They say an acct already exists under the email, but won't accept my log-on. 

I need to pay for this item # 234712635943 

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trying to make ebay accy

Each ebay account must have a unique e-mail address, so the same e-mail address cannot be used for 2 separate ebay accounts.  Go to

My ebay > Purchase history

If you see your item there, click PAY NOW to pay your seller.  If it is not there, you must have used your other account to have made the purchase, so you will need to sign out of this user ID that you posted with, and sign in with the other account, and pay from that account.

 

disneyshopper
Volunteer Community Member

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trying to make ebay accy

That item is an active listing that has not ended yet.

No one can pay until there is a winner declared when the listing ends.

Lift your left leg at midnight to start off on the right foot. Happy new Year!
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trying to make ebay accy

The bid on that listing comes from an account with a feedback score of 218.  If that is your  account you must get into it, opening another account won't work (it is against eBay rules to bid on the same listing with more than one account).

Have you tried the "Need help signing in?" link below the username and password boxes?  That gives you options to, for instance, reset your password.

 

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