02-05-2023 11:57 AM
I printed labels for 2 sales this morning. One printed as priority mail even though the item was under 1 lb. and the other printed out as "Media Mail"?? What did i do wrong? I always use calculated shipping. Any ideas or suggestions?
02-05-2023 12:05 PM
On the create label page you must often reselect the actual type label you want to print as well as check or fill in the weight and dimensions.
If you printed the wrong labels, void them and create new ones.
https://www.ebay.com/lbr/labels-history/seller-hub
02-05-2023 12:16 PM
@hope1951 You need to select the shipping method when you create the listing like Priority Mail, First Class, etc. When you go to print the label you then double check to make sure the same selection is thereor you pic the one that actually applies to the shipment.
Also, when you create the listing you do NOT list every shipping option ... for xample if you set a listing for Media Mail and Priority mail the Buyer will pick the cheapest one Media Mail BUT the item may not qualify for Media mail so you wind up paying more for a different service.
This sounds like an operator error so you will have to be more careful on the shipping end of things ...
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