03-15-2025 10:56 PM
Hey All,
So I cannot seem to find information about this as this is the first time I have seen this issue. It appears that with the newest update of the app, I cannot use the option "I don't know the package details" to put in a fixed price for shipping. I was able to do this a day or so ago, but now if I try to "Select a service" after putting in the "I don't know the package details", it goes to state the following:
"There are no shipping services available for the dimensions you entered."
Then gives "Update Package Details" or "Use Local Pickup Only"
There isn't even an option for free shipping anymore.
I have almost 500 items on ebay and all previously listed items are fine, but this error occurs for new listings.
Is this something that other people are facing? Is it a glitch or the way things are now?
03-16-2025 08:38 AM
@landbforever It's possible you were opted in to Business Policies. Check this page on a computer or your phones browser>
https://www.ebay.com/bp/manage Select OPT OUT on the upper right.
Let me know if that fixes the problem or not.
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