eBay

Hello ALL,   May I know ,How to asking step in help if the buyer didn't return the item back after sent return shipping cost? I have already sent the return shipping cost for the buyer to ship back the item. But the buyer didn't have any actions on the returning case within deadline.  Thanks for the helps!   CM ... View more

Hello Everyone, Can I change my store name?   TIA ... View more

For a few months now we have been harassed by  previous buyer who lives in Saudi Arabia~ they have put down phony address to have their pkgs sent to, so we blocked them. for the past few months now they have been messaging us about why we will not sell to them and begging us to~ As he was blocked we no longer respond to him. How do we stop these messages from him??  Thank you ... View more

Seller originally stated he'd issue a refund if I'd please wait just two days more to see if item would be delivered...The two days were up June 10, so I requested the refund be issued.  He responded asking if I wanted a refund!!!!!!  I responded stating that was what my prior email stated, and Yes, I want a refund...That was on June 10 - Thursday; No response from him until Sunday night, June 13, asking me to wait a few more days...I stated NO!  I've waited long enough and want the refund.  I also sent a request through ebay, so now ebay is going to give him until next Friday, June 18, to respond!!!!!!!!!!!!   That's totally asinine when he offered to issue a refund on the 10th and has not kept his word, and, of course, it's not possible to contact ebay and let them know he already stated he'd issue a refund but isn't doing it.  Is there anything I can do?  I'll NEVER order from ebay again since there's no way to speak with someone to straighten out a situation where my money is being held hostage for an item that the tracking number has stated the same information for a full week and says the barcode was damaged and a new one issued.  The item is still at the same location it was and still states the same information. ... View more

I have several bulky and not very high dollar items that will cost a lot to ship across the country but not much to ship nearby. When I put in my weight and package dimensions eBay correctly shows the range of shipping costs depending on distance. I think I am selecting the choice of "shipping costs vary depending on distance" but when the listing appears it is with a fixed shipping cost which is the lowest, nearby rate. How do I get eBay to give a variable rate calculated on location of the buyer?     I've tried this twice now with the same result. I have cancelled the listing because I'd probably lose money if my buyer lives across the country.  ... View more

how do I search for a seller's ebay store? I entered the info, but it doesnt come up. ... View more

Does anyone know how I change the feedback I leave to public or private?  I didn’t know that was an option until reading on another’s post, but don’t know how to change this.  Thanks in advance.   ... View more

Bought a chair. Trying to schedule pick up. Need to exchange personal information with seller. Ebay is blocking my messages saying giving this information is violating their policy not to give personal information.  But the item is already bought and paid for through ebay. HELP!  ... View more

Hi, I am considering making an offer on a piece of jewelry that is fairly expensive. My concern is that the seller has no feedback (as seller or buyer), so there is nothing to judge his/her trustworthiness. Also the authenticy of the piece of jewelry... Any suggestions? Thanks so much!!!! Jamie ... View more

I am unable to change my feedback back to public. Even after toggling the public button and I get the notice that my feedback is changed to public, when I go back to feedback, it is still private, with the blue box message that others cannot see my feedback.  Tried many times.  ... View more

WHY is eBay taxing the shipping & handling fee on purchases when the tax charge should be on the item/s $ amount only?!?!? Please explain that process for extra profit to me...thank you! ... View more

Ebay puts best offer  accepted into my listings without my permission, sending me emails telling me when they do it. They have eliminated my BUY IT NOW price, and put offers accepted! ... View more

what's going on - can't print labels for three days??? ... View more

Simple question.. After buying an item on ebay where or how can a print a receipt of the transaction? Thanks ... View more

Almost every single time I'm trying to view purchase history to check tracking information and orders, etc. I first get an error "Sorry, we couldn't complete your request. Try again later." and it's needlessly annoying. This only happens on the desktop version. Using a fully up-to-date Chrome. I have to refresh the page a few times to get results. Has anyone else run into this? Any way to prevent this from happening? ... View more

Bought a sewing machine from the UK. $300 item. It was listed as perfect and operating perfectly. Got here there was some broken and taped back together plastic parts. Not a big deal they are small and I can 3D print them out. But it shows he is lying. I started testing the machine in all functions and the zig-zag control knobs and levers (there are 3 in group together ) were sticky as in gummed up and not easy to move as they should be. 1 is spring loaded and should pop back when moved. It did not do that. I oiled as per the owners manual says to do and they became un-stuck but the functions they control do not happen even when they controls are moved.   I really wanted the machine as it's hard to find one in cosmetic good shape. I called the nearest repair shop that handles that brand and they said it's $99 for a tune up and clean and if other issues are found they would tell me.   I messaged the seller and briefly said it's not working as it should.  He immediately said it was before shipped, must have got damaged in shipping and start a return.   I messaged the seller back with what I said above in the detailed issues and said I really wanted it as all of the other aspects of it are good. He said you're threatening me with return shipping fee vs a partial refund and I'm going to report you to ebay. Well if it was damaged in shipping the knobs would not start moving freely with some oil. And the tape would not have magically appeared on the broken pieces. Oil isn't going to fix damage from shipping and it would not have corroded to an inoperable condition in the time it took to arrive.  I'm a retired HVAC master with 30 years of my own business and fixing all kinds of machinery and electronics. This isn't my first day at the rodeo on corrosion and dirt and things not serviced properly. There is no way it was perfect and a week later frozen up and not functioning.    He claimed I was using the high shipping cost as a threat to discount the item.   I took a video of the issue and it clearly shows in 1 sequence the knob being set to zig-zag and the stitching staying straight. All in 1 take with the camera close showing the stitches not as they should. Zig-zag set on max makes zero change on the stitch and it should be 1/2 inch zig-zag in the stitch. There are other fancy stitches in other settings and they don't work either. They rely on the basic zig-zag to function.   I went on to tell him I was asking if he would split the $99 clean and tune up fee rather than send it back and have it cost $200 on shipping he would have to eat.  It went downhill really fast from there.   All the messages are saved and as I said and in the first ones before the return was started I said I wanted to come up with something so I could keep it. The video proves the issue and I sent it to him.   I don't want ebay account issues even though I don't see that he has anything to claim.   What to do at this point?   How can I add the video to my original return claim? ... View more

What do with my account when leaving on vacation for 10 days? ... View more

Three items in three weeks where the buyer never pays; I relist, lose all the previous bid opportunities, and EBay doesn't seem to give a **bleep**.  Do they do anything to these jerk offs who win a bid and don't follow through? ... View more

How can I become an eBay-approved seller so that I can sell my Digital Download codes?? Thanks ... View more

I need 12 photos like on Google, but it would only list up on Firefox with 8 photos. I just followed over on Firefox to the sell and it went through without any changes to the listing. Help would be very appreciated... ... View more

looks like Feedback has changed, how do i leave feedback to a sold item which i have received feedback ? ... View more

I spoke with an agent recently, but now I can not see the link to click for a call back.  Is that still possible? Thanks. ... View more

how do i inform my customers that im going on vacation ... View more

I weighted the wrong box and had to void the label. When i return to my sold items no size entry of shipping options appar for me to change dimentions nd to print a new label. Help please ... View more

I bought two Ebay gift cards from 7-11 store in Potland last night. With face value $200, $100.  When I scratch the redeem code, it seems that the codes is invalid any more.  Any one might know what is going on? It might be hacked. Try to contact ebay customer service. It seems that there is on live person who can answer the phone.  Contact 7-11 manager, She points me to ebay customer service!!   Please help. ... View more

Hi I found a travel trailer that I’m interested in and the seller is in Nebraska I live in New Jersey. They are saying that if we go through eBay motors they’ll ship it here for me to look at for five days and then I can decide if I want it and all the shipping would be covered. The total price for the camper including shipping is very low and almost seems too good to be true. She is saying that she needs my address and phone number and it would all go through eBay motors. Is this legit? ... View more

When I attempted to pay for an item in a new purchase form,  ebay responds with a short pop up saying "the buyer is not accepting bids or offers from you."  I attempted to contact to understand the reason, but that option has been removed as well.  My account is in good standing and I have done a great deal of buying from this vendor with not one single issue (to my honest knowledge) previously.  Ebay does not really provide a good explanation of why this is the case and the seller contact has been removed from my options as well.  I wish to resolve the issue but I have no idea how to go about doing this. ... View more

Every time I try to change my country from PH to USA, it says "This change is not permitted at this time." Anyone know how to fix this? ... View more

Can XXX Rated DVDs (porn variety) be sold on EBay? ... View more