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missleading description

china company is trying to pass off there tracking device as a real tile tracker they are just a cheap copy how can we make them correct this. bought them thinking i saw getting the real thing  they are junk

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Re: missleading description

@starters-5490 

 
You can request a return.
 
This is the guide for all kind of returns, including items that don’t match the listing.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041 

 
From the wrong item, you have to make pictures (at least 1) and upload them. 
 
The seller has to accept the return and provide a return label. Or send shipping money, before you return with tracking.
 
The seller has to provide a clear return address, in the place where it was sent from.
 
Ask eBay to step in, if the seller doesn't cooperate. You can do that 3 full business days later.
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