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initiate a case

i purchased a razor trimmer 6 months ago and it has stopped charging. attempted to contact the seller multiple times with item and order number but the message seller form returns 'something went wrong, please try again later' error message repeatedly. what are my options at this point ?

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initiate a case

@epidwsp58 

 

You must request a return within 30 days of receipt, so it is much too late for eBay to help. As you can see, it is also too late to contact the seller, although you could try sending him a message through one of his active items, if he has one.

 

Most credit card can help for 90 - 180 days, so it may be too late for them to help.

 

Have you tried contacting the manufacturer for assistance?

 

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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