i sold a virtual item and the seller is requesting a refund/dispute

[vigan87]

Hey! 

I am a moderate sell of online items on the virtual game Roblox! I sell in-game items and recently, a buyer opened up a dispute after I delivered the items. Due to the nature of the product, I cannot appeal with a tracking numbers, but I do have screenshot evidence of me delivering the item online. 

Does anyone here have any advice on this situation? 

[disneyshopper]

When I clicked on the SHIPPING & PAYMENTS tab, it says

Free shipping - Arrives by Christmas Estimated between Fri. Dec. 10 and Wed. Dec. 15 to 92802

It was 

• Listed in category:
• • Video Games & Consoles
  • >
  • Video Game Merchandise

If you want to sell virtual items and not have any problems with shipping, you should be listing these types of items in the EVERYTHING ELSE category.

[vigan87]

So, if I list in the Everything Else Category, I shouldn't have any problems with chargeback scammers and stuff?