10-23-2023 01:39 PM
I have had a listing up for several weeks and the shipping information on the listing has gotten changed somehow. I keep trying to revise it, but I can't access shipping info. The only thing that I can think of is to delete the entire listing and start over. I have a buyer who wants the item, but wants me to change the shipping as it is too expensive.
10-23-2023 02:12 PM
Is there a less costly shipping option? Just scanning through your listings, I didn't see any that looked out of line...
At any rate, when you click Revise on the item listing, just scroll down to the shipping parameters, make your changes, and submit.
If you want to add or remove an option, click the three dots highlighted above to do that.
If you still can't revise the shipping, post back with what you are trying to change, how you are trying to change it, and what happens when you try.
10-23-2023 03:17 PM
The one that I am trying to revise is the listing for the Columbia PFG Bonehead Fishing Shirt. The customer thinks that there is a less costly option. That's what I am trying to determine. Maybe I have the size and weight wrong, but I can't see how to change it. Maybe there just isn't a cheaper option. thanks for your help.
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