02-25-2025 02:05 PM
Buy got car a couple weeks ago and ebay still says on hold for funds until buy says they have received. buyer cant see a way to mark that received?
02-25-2025 02:17 PM
@porsche77. They don't mark it received. Only the deposit should have been paid using eBay checkout.
Since you are a new seller the $500 deposit may be held up to 30 days.
I'd contact customer service as I am not 100% sure that eBay Motors Vehicle sales deposits are held like other sales..
I recommend contacting customer service on social media as the agents are more experienced.
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://twitter.com/askebay
https://www.facebook.com/ebay
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.