04-17-2022 01:08 AM
hi guys, can you please help me, my account was recently hacked, when i opened it, there were purchases made by the hacker, but payment was still pending, how can i contact the sellers while my account was barred by the ebay management? i cannot send messages to the sellers nor i can cancel my purchases history
04-17-2022 02:35 AM
Read the help page please: https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196
Check your personal info before you change your password. Especially your email address.
You need to contact eBay. This is a quick link with a chat option: https://www.ebay.com/help/contact_us?id=4797&st=10
But you have to wait 2 1/2 hours. Ebay US is sleeping now.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.