07-19-2024 03:03 PM
Can you appeal a feedback denial? I don't feel the negative feedback is correct but ebay denied my request. Is there an appeal? I can't call, not sure what to do. Help please.
07-19-2024 03:11 PM
There is no appeal.
Going forward, remember eBay isn’t removing feedback like they used to. Sellers can no longer rely on eBay to clean up their messes.
07-19-2024 03:11 PM
@shop_fashion_outlet The feedback doesn't violate policy so it won't removed. Sorry.
Did you try to make things right for the buyer before they resorted to the negative feedback?
07-19-2024 03:12 PM
Yes, I did. I guess I can't Mae everyone happy.
07-19-2024 03:14 PM
@shop_fashion_outlet You can reply to the feedback received and say something for your FUTURE buyers to see. For example if you offered a return for refund then you can say that.
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