empty envelope arrived
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-22-2021 11:40 AM
My item was not delivered because the envelope arrived empty from the post office. However tracking says that it arrived. So I cant start an item not received case because of tracking, but still have no item. since ebay no longer takes phone calls what do i do? Im hoping the money back guarantee will work, but not sure how if I can't open a case.
Message 1 of 2
1 REPLY 1
empty envelope arrived
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-22-2021 12:09 PM
You open a Return Request for an "Item Not as Described" (do not select "not received) in the Resolution Center.
Message 2 of 2