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email address change not accepted

Anonymous
Not applicable

Hi there.  I accidentally pushed the button to close my account as I was still starting to set it up.  Ebay canceled my request but now the account has an email address provided by ebay (bunch of letters.ebay.com) and I need to change it back.  But when I edit the email address and input my original email address the system says  that email was already taken.  And when I input a new gmail address, created for this, the system says the email is not working.  Ebay agent says the only option is to delete my new account and start over with a new account but I would need a new phone number and I don't have that.  He also said this happens every so often and IT couldn't change the email address.  Please advise.

 

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