10-10-2023 05:06 PM
Hi there. I accidentally pushed the button to close my account as I was still starting to set it up. Ebay canceled my request but now the account has an email address provided by ebay (bunch of letters.ebay.com) and I need to change it back. But when I edit the email address and input my original email address the system says that email was already taken. And when I input a new gmail address, created for this, the system says the email is not working. Ebay agent says the only option is to delete my new account and start over with a new account but I would need a new phone number and I don't have that. He also said this happens every so often and IT couldn't change the email address. Please advise.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.