ebay sticking it to me

[eyecandyltd]

So ebay overcharged me for seller fees to the tune of $125.00 and when they discovered the mistake they didn't return the money, but gave my account the credit, but a week later the credit evaporated. After numerous phone calls to ebay and having been promised on more than one occasion that I would get the money back, I still have not gotten the money back. The last call I made I demanded to talk to a supervisor, but I was told  that they were busy and they would call me back. That never happened. So now I owe ebay $101.00 for a store subscription which I canceled, and listing fees for 54 items that were  supposed to be included in the 200 free listings. I really don't like getting screwed without at least a kiss. Can anyone tell me who to contact to get this this nightmare straightened out?

[disneyshopper]

Customer Service on ebay.com, the USA site, is only for members located in the USA and Canada, between the hours of 5am-10pm Pacific Time. Click on HELP & CONTACT at the top right corner of most screens.  Work through the questions.  At the end you can either send a message or use the Call Me option.  Therefore, you will have to wait until Sunday morning to call.

If you signed up for a yearly store subscription, and you cancel early there is an early termination fee.  I'm guessing that is what you are being charged for.

[eyecandyltd]

Thanks Disneyshopper, but I have spoken to at least 5 people at that call center and they all promise me the refund, but it never happens. I need to go further up the food chain.  Anyone else?