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eBay International Shipping - missing listings

While I understand everything that's been written about the International Shipping program, it appears that I don't understand why most of my listings aren't visible. 

 

Here's my setup - I have enabled shipping to Canada and excluded other locations.  As of today, I have 87 total active listings in the US market under the Art category.  If I navigate to eBay.ca as a buyer (I don't try to sign into my eBay account), I can, at most, see 22 items if I do a search by seller.

 

There's no difference in any of my listings that would make them appear or not appear for Canada.  All of my listings have the banner below shown when I edit them.  What am I missing?

 

eBay International Shipping

Your listing will show up for buyers worldwide, where applicable. Ship to our domestic shipping hub, and we’ll handle the rest, including customs and returns—at no extra cost to you. Learn more
Message 1 of 7
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6 REPLIES 6

Re: eBay International Shipping - missing listings

@hiddenridgegallery 

 

Some of your listings do not include Canada. Take a look at your North American settings at the listing level.  Look at these two listings to compare:

 

Ships to Canada:  https://www.ebay.com/itm/155961735540  

No Canada:  https://www.ebay.com/itm/155955877375 

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 2 of 7
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Re: eBay International Shipping - missing listings

Yes, I know.  When I edit those two listings they BOTH have Canada enabled (unchecked) in the Excluded locations list.  Yet they display differently.

Message 3 of 7
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Re: eBay International Shipping - missing listings

@hiddenridgegallery 

Also Check you North America settings here:

https://www.ebay.com/ship/prf/excludeRegions

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 4 of 7
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Re: eBay International Shipping - missing listings

Everything has a checkmark except for Canada.

 

screencapture-ebay-ship-prf-excludeRegions-2024-01-07-18_28_32.png

Message 5 of 7
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Re: eBay International Shipping - missing listings

Do all of the items meet these requirements:

 

  • Items are eligible for export and the cost doesn't exceed $2500 USD
  • Packages should not exceed:
    • 48 inches in length, 84 inches in length and girth
    • 44 lbs. in billable weight (not actual weight) for all countries except Canada (maximum billable weight for Canada is 66 lbs.)
disneyshopper
Volunteer Community Member

Message 6 of 7
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Re: eBay International Shipping - missing listings

There’s only a couple of items that cost over $2500.  There’s nothing that exceeds the size or weight limits. 

Message 7 of 7
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