08-12-2021 06:39 AM
I am a top rated seller. How do i speak to a live person from ebay on filing an ebay international Standard damage claim?
08-12-2021 07:09 AM
It's not really necessary to speak with ebay, eISD claims are not handled by them.
Instructions on how to file the claim are on this Help page:
International Standard Delivery
08-12-2021 07:12 AM
@t_glass This page tells you how to file the claim:
Click on the blue button.
eBay customer service doesn't handle these claims it's done through the third party. If you have problems filing your claim this is who you need to contact:
To check the status of a filed claim, contact PIP (Parcel Insurance Plan) at:
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.