Comics-scifi_collectibles Is a Volunteer Community Mentor.
It's not really necessary to speak with ebay, eISD claims are not handled by them.
Instructions on how to file the claim are on this Help page:
@t_glass This page tells you how to file the claim:
Click on the blue button.
eBay customer service doesn't handle these claims it's done through the third party. If you have problems filing your claim this is who you need to contact:
To check the status of a filed claim, contact PIP (Parcel Insurance Plan) at:
- Phone: 1 800 325 7390
- Email: claims@pipinsure.com
- Chat: select the chat button on www.pipinsure.com
