conman

[allan1518]

 A customer is stating there was nothing in the parcel upon opening but certificate of posting states it weighed 1/2 kg on posting a cardboard envelope does not weigh 1/2 kilo on its own this customer is trying for a refund but I know he is trying to scam me

[lady_madonna]

@allan1518 

This is the Ebay U.S. site. Since you are located in the U.K., you will need to use the Ebay U.K. site to seek assistance.  Sign out of the Ebay U.S. site, sign back in to the Ebay U.K. site:

https://www.ebay.co.uk/

Ebay UK Member to Member support:

https://community.ebay.co.uk/t5/Member-To-Member-Support/bd-p/MemberToMemberSupport

Ebay UK Customer Service:

https://www.ebay.co.uk/help/call_us?type=ContactUs&topicId=4000