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09-05-2021 12:38 PM
I had a dispute, which I agreed to.
But, when I check, it is still asking me to ship it.
The customer already has his money back.
How the heck do I get to talk to an ebay agent?
none of the prompts in "help" work
TIA
Ann
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09-05-2021 01:17 PM
Customer Service on ebay.com, the USA site, is only for members located in the USA and Canada, between the hours of 5am-10pm Pacific Time. Click on HELP & CONTACT at the top right corner of most screens. Work through the questions. At the end you can either send a message or use the Call Me option.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
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