cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

buyer request to ship to a different address

A buyer has requested to have me ship their purchase to a different address than on their profile - is that okay?

Message 1 of 3
latest reply
2 REPLIES 2

buyer request to ship to a different address

You must ship to the address eBay provided.

GloryBells  • 
eBay Mentor Since 2008

Message 2 of 3
latest reply

buyer request to ship to a different address

Buyers can have you ship to any address they want as long as the address is provided on payment.  You do not accept any address change provided in a message after payment has been made as this can be part of a scam.  If this is how the new address was given to you then you can cancel the sale and relist for the buyer to repurchase and use the new address when paying.  Let the buyer know you are doing this so they are not surprised.

jacbarcollectibles
Volunteer Community Mentor and Seller since 2012

Message 3 of 3
latest reply