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appeal negative feedback

This buyer sent threatening response upon receiving the item

 

Stated The material wasn't leather, and I purposely misled him.

My description stated looks like leather, but doesn't feel like leather, and

I was unsure of material.

I reported the issue to Ebay.

He also stated that I refused refund,

when I refunded him as soon as he notified me.

I received defect and my rating dropped.

I absolutely can prove just by reading my description and my response, that this is untrue.

I don't understand how Ebay gave me defect?

He has 100% feedback and I had 99.4.

   

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