06-24-2022 10:34 AM
i keep getting this message. It was not possible to generate the label. There must be at least one shipping item.
06-24-2022 10:51 AM
Are you clicking on "Purchase shipping label" from the order and see that error, or does that show when trying to purchase the label?
PC or mobile device with the app?
06-24-2022 10:57 AM
I've tried everything. It's all the same. On the PC
06-24-2022 11:08 AM
Are you able to create the label and that error shows when clicking to purchase it, or can't you create a label at all - that's what I was asking.
The buyer paid for shipping and didn't check out with "local pickup", correct?
Have you tried using a different browser?
I don't see any other reports of this error, but if you can't get it to work at all, ask over on the Tech Issues Board for more help:
https://community.ebay.com/t5/Share-eBay-Technical-Issues/bd-p/technicalissues-db
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.