an error I guess

[g0bed0]

i keep getting this message. It was not possible to generate the label. There must be at least one shipping item.

[ferncliff-39]

@g0bed0 

Are you clicking on "Purchase shipping label" from the order and see that error, or does that show when trying to purchase the label?

PC or mobile device with the app?

[g0bed0]

I've tried everything. It's all the same. On the PC

[ferncliff-39]

@g0bed0 

Are you able to create the label and that error shows when clicking to purchase it, or can't you create a label at all - that's what I was asking.

The buyer paid for shipping and didn't check out with "local pickup", correct?

Have you tried using a different browser?

I don't see any other reports of this error, but if you can't get it to work at all, ask over on the Tech Issues Board for more help:

https://community.ebay.com/t5/Share-eBay-Technical-Issues/bd-p/technicalissues-db