03-21-2025 07:10 AM
Why is my account restricted? I am a new user and I sold 1 item recently and trying to get the payout.
Solved! Go to Best Answer
03-21-2025 07:48 AM
@ry-614335 Did you link and verify your checking account and provide your SS# as required?
Registering as a seller>
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792
Payouts to debit cards are not available at first.
Payout Holds of at least 30 days are normal for new sellers AND for all sellers when the total is over $1k.
Signature on delivery is required for all items that sell for over $750.
If none of that applies then here's how to contact CS>
eBay usually says why they restricted you in a message and if there is anything you can do to recover your account. Follow all instructions even if they are redundant such as providing tracking for labels purchased on eBay.
Here's how to contact customer service to see if you can have your account reinstated>>
Go this page>
Click contact us at the bottom of the page. Next Type Restricted Account in the chat box on the lower right. After the chat bot replies Type AGENT so you that you can request a call back or chat with a live agent.
03-21-2025 07:48 AM
@ry-614335 Did you link and verify your checking account and provide your SS# as required?
Registering as a seller>
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792
Payouts to debit cards are not available at first.
Payout Holds of at least 30 days are normal for new sellers AND for all sellers when the total is over $1k.
Signature on delivery is required for all items that sell for over $750.
If none of that applies then here's how to contact CS>
eBay usually says why they restricted you in a message and if there is anything you can do to recover your account. Follow all instructions even if they are redundant such as providing tracking for labels purchased on eBay.
Here's how to contact customer service to see if you can have your account reinstated>>
Go this page>
Click contact us at the bottom of the page. Next Type Restricted Account in the chat box on the lower right. After the chat bot replies Type AGENT so you that you can request a call back or chat with a live agent.
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