EastLaneAve • Volunteer Community Mentor
1 BEST ANSWER
Accepted Solutions
I am sorry that happened, it is frustrating when buyers don't pay. I rarely get them, but I know it happens to new and returning sellers more often.
TIP: When you cancel the sale for non-payment, the buyer gets a "strike". This is a hidden thing, but with enough, the buyer will be removed from eBay. And you as a seller can block these bad buyers, see the settings below.
To help avoid non-paying buyers, here are some settings to consider:
1) You can block buyers with prior unpaid purchases:
Set your Buyer Requirements to –
- block "buyers" with x number of unpaid purchases (2 in 12 months is the most strict)
- block "buyers" who live in a place you do not ship to.
- Apply the above settings to active and future listings
https://www.ebay.com/bmgt/buyerrequirements
2) Make sure to exclude all the continents/countries you do not want to ship to.
https://www.ebay.com/ship/prf/excludeRegions
3) You can also block a specific Username that you had a bad experience with
https://www.ebay.com/bmgt/BuyerBlock
4) Turn OFF Best Offers on all your listings
(Immediate Payment Required doesn't work when a buyer sends an offer.)
Uncheck the box that says: "Allow Offers"
5) Turn on Immediate Payment Required for all Fixed Price Listings. (Don't list Auctions)
https://www.ebay.com/help/selling/listings/creating-managing-listings/immediate-payment-works?id=415...
If you want Best Offers and / or Auctions
7) Enable the new Buyer Payment Requirements here: https://www.ebay.com/bmgt/buyerrequirements
Auction: "Require buyers to provide a payment method before they place a bid."
and
Best Offer: "Require buyers to provide a payment method before they make an offer".
-- These 2 new features are rolling out. They aren't available to everyone, and they don't apply to all buyers, yet.
8 ) If you want your non-paying sales to cancel automatically at 4 days, you can enable that here:
https://www.ebay.com/Cancel/Preference/UnpaidPurchase
I am sorry that happened, it is frustrating when buyers don't pay. I rarely get them, but I know it happens to new and returning sellers more often.
TIP: When you cancel the sale for non-payment, the buyer gets a "strike". This is a hidden thing, but with enough, the buyer will be removed from eBay. And you as a seller can block these bad buyers, see the settings below.
To help avoid non-paying buyers, here are some settings to consider:
1) You can block buyers with prior unpaid purchases:
Set your Buyer Requirements to –
- block "buyers" with x number of unpaid purchases (2 in 12 months is the most strict)
- block "buyers" who live in a place you do not ship to.
- Apply the above settings to active and future listings
https://www.ebay.com/bmgt/buyerrequirements
2) Make sure to exclude all the continents/countries you do not want to ship to.
https://www.ebay.com/ship/prf/excludeRegions
3) You can also block a specific Username that you had a bad experience with
https://www.ebay.com/bmgt/BuyerBlock
4) Turn OFF Best Offers on all your listings
(Immediate Payment Required doesn't work when a buyer sends an offer.)
Uncheck the box that says: "Allow Offers"
5) Turn on Immediate Payment Required for all Fixed Price Listings. (Don't list Auctions)
https://www.ebay.com/help/selling/listings/creating-managing-listings/immediate-payment-works?id=415...
If you want Best Offers and / or Auctions
7) Enable the new Buyer Payment Requirements here: https://www.ebay.com/bmgt/buyerrequirements
Auction: "Require buyers to provide a payment method before they place a bid."
and
Best Offer: "Require buyers to provide a payment method before they make an offer".
-- These 2 new features are rolling out. They aren't available to everyone, and they don't apply to all buyers, yet.
8 ) If you want your non-paying sales to cancel automatically at 4 days, you can enable that here:
https://www.ebay.com/Cancel/Preference/UnpaidPurchase
