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Why are my item descriptions disappearing?

In the past 24 hours, several of my listings show the following message where my product description should be. I presume potential customers are seeing this too. If I do a Revise Listing, change a few superficial things, and save it, the listing description will reappear. This is happening more and more often. 

 

I haven't changed how I create listings, which I do from scratch (no templates), and there's no taboo content. Any ideas? 

tunia30_0-1714774035194.png

 

 

 

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Re: Why are my item descriptions disappearing?

@tunia30   Others are experiencing this same tech issue.  Add your post to this thread in the tech issues board>  

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Item-Description-Gone-from-Sold-Item/m-p/...

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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Re: Why are my item descriptions disappearing?

Thank you. I posted to the tech board as you suggested. 

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Re: Why are my item descriptions disappearing?


@tunia30 wrote:

In the past 24 hours, several of my listings show the following message where my product description should be. I presume potential customers are seeing this too. If I do a Revise Listing, change a few superficial things, and save it, the listing description will reappear. This is happening more and more often. 

 

I haven't changed how I create listings, which I do from scratch (no templates), and there's no taboo content. Any ideas? 

tunia30_0-1714774035194.png

 

 

 


Hey @tunia30The Product team informed me that this should be back to working as expected now! 

Devon,
eBay
Message 4 of 4
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