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What to do when item purchased is not reflected on your Purchase History?

Hello all! Has this ever happened to anyone else...I made a purchase back in April, the seller provided a ship by June date, I honestly forgot about it, but since I haven't received my item- I've started digging. I have email confirmation and payment confirmation through PayPal, yet it is not listed under my purchase folder, in Ebay's site. I've tried "chatting" with the Customer "Support" desk to no availability. I have an order number from ebay, yet now is no longer available.

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