What happens if a refund is given for an item not recieved and then the buyer receives it?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-10-2022 07:36 AM
2 REPLIES 2
What happens if a refund is given for an item not recieved and then the buyer receives it?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-10-2022 09:13 AM
The buyer is not required to repay for the item or return it.
You can attempt 2 methods: (neither of which the seller must do)
- Send the buyer an invoice through Paypal
OR
- Send the buyer a prepaid return shipping label so they can ship the item back to you.
Volunteer Ebay Community Mentor
Message 2 of 3
What happens if a refund is given for an item not recieved and then the buyer receives it?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-10-2022 09:44 AM
Thank you very much for the reply. It will be 30 days tomorrow that the item was shipped. He has already requested a refund. But this morning, (as luck would have it) tracking shows that it is at his local USPS distribution center. I guess I will see what happens next. Again, thank you for the response.
Message 3 of 3