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What does condition "open Box" indicate? Is the item new, unused?

 
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What does condition "open Box" indicate? Is the item new, unused?

Hi @hapi8251 

 

You need to ask every Seller who uses that setting what the condition of the item is ... sure, eBay has their definition of "Open box" but that does NOT mean ALL Sellers who use the setting comply with eBay's definition. 

 

When in doubt, ask ...

Best regards,
Mr. Lincoln - Community Mentor
Message 2 of 5
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What does condition "open Box" indicate? Is the item new, unused?

Open box is a new item that been taken out the and then later returned,.

They are shelve displays, returns,damage boxes, etc.

It can be hit or miss.

Message 3 of 5
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What does condition "open Box" indicate? Is the item new, unused?

@hapi8251 

It also depends on the category.

Here are the definitions regarding conditions:

https://www.ebay.com/help/selling/listings/creating-managing-listings/item-conditions-category?id=47...

 

As @mr_lincoln  correctly stated, you should contact the seller and ask to clarify the condition of their item.

lady_madonna
Volunteer Ebay Community Mentor

Message 4 of 5
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What does condition "open Box" indicate? Is the item new, unused?

This is eBay's condition for Open Box.

 

 

Open Box This item is in excellent,  new condition with no wear. The item may be missing the original packaging, or protective wrapping, or it may be in the original packaging but not sealed. The item includes original accessories. The item may be a factory second. See the seller's listing for full details and  description.

 

 

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