Using the ‘out of stock’ option in eBay site preferences.

[marymaker22]

I have been using the ‘out of stock’ option in site preferences but buyers still see the item and, sometimes, buy an item which is marked ‘0’.  

[wooden_flower]

A buyer that has your item on their watch list, or knows an item # can still view an item that is out of stock. It should be impossible for them to buy the item if it has 0 available.  I have never seen this happen, even with the very large volume of items I had going in and out of stock over the years.

You would have to provide an item # for eBay technical folks to investigate. If you can provide the details, I would ask for help at the weekly chat with staff every Wed at 1PT. A new thread will open here -

https://community.ebay.com/t5/Weekly-Discussion-with-eBay/bd-p/weekly-chat