cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unresponsive seller

Purchased April 1      Seller marked as shipped April 6    As of April 10 no tracking number   Seller unresponsive to 4 messages re: shipped item , including request to cancel      I don’t believe it has shipped and want to cancel  but there is no way I can find to accomplish this

Message 1 of 2
latest reply
1 REPLY 1

Re: Unresponsive seller

Hi @johnfredbarry   Only the seller can cancel for you, if it's been more than an hour after you purchased.  Since the seller isn't responding, you'll have to wait until after the estimated delivery date, and then you can request a full refund from eBay for Item Not Received.

How to request a refund:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returns-items-not-receive...

tree*fern
Volunteer Community Mentor

Message 2 of 2
latest reply