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Unclaimed Package. User not found on purchase history.

Ok so I shipped this package sometime last year around December.  On the box has 2 diffrent dates not put their by me. On the box it says return to sender unable to forward unable to forward return to sender rfs. So I go into the paid and shipped area and typed in the person's name . So i could send them a message and see what they would like to do. But I am unable to find the person in so history. Any help would be great. Trying to do the right thing here.

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Re: Unclaimed Package. User not found on purchase history.

You could run a transaction report for that time period to get the buyer's user ID.

 

https://www.ebay.com/sh/fin/report

 

Then contact the buyer from his feedback page at this link (replace "username" with the buyer's user ID):

 

www.ebay.com/usr/username

 

 

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

Message 2 of 4
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Re: Unclaimed Package. User not found on purchase history.

Thank you so much. That was very helpful.

Message 3 of 4
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Re: Unclaimed Package. User not found on purchase history.

Great. You're welcome!

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

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