04-21-2025 08:43 AM
My purchase was unable to be delivered and is being returned to sender which is the authentic center
Solved! Go to Best Answer
04-21-2025 08:52 AM - edited 04-21-2025 08:55 AM
Hi @johnfra16
Wait one day past the original estimated delivery date and file a claim that you did not receive your item. You can do that through the item in your Purchase history: Purchases | Myebay | eBay
You are protected by the eBay Money Back Guarantee: eBay Money Back Guarantee policy
Here is another Help page on Buying Authenticated items through eBay: Buying with Authenticity Guarantee | eBay
And lastly, if you feel the need to speak with eBay you can request a callback: eBay Customer Service
04-21-2025 08:52 AM - edited 04-21-2025 08:55 AM
Hi @johnfra16
Wait one day past the original estimated delivery date and file a claim that you did not receive your item. You can do that through the item in your Purchase history: Purchases | Myebay | eBay
You are protected by the eBay Money Back Guarantee: eBay Money Back Guarantee policy
Here is another Help page on Buying Authenticated items through eBay: Buying with Authenticity Guarantee | eBay
And lastly, if you feel the need to speak with eBay you can request a callback: eBay Customer Service
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.