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USPS tracking failure?

I shipped an item yesterday. I handed it over to Postal Works and got a receipt. 30 hours later the tracking information still says "Label created; USPS Awaiting Item". I contacted the Postal Works manager and she says the USPS picked up the package yesterday. How do I mark the item as shipped and / or how do I contact a real person at eBay to do it for me? Also, is there any way to alert USPS and get the tracking started?

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USPS tracking failure?

@honketyhank2 

USPS would have to scan the label in order for the tracking information to appear.

A "receipt" from a third party shipping service would not be adequate if the buyer were to file an item not received dispute if there is no tracking information.

lady_madonna
Volunteer Ebay Community Mentor

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USPS tracking failure?

Thanks for the reply. In fact, USPS tracking info started appearing on their website about 3 or 4 hours after my original post. Still no idea why the long delay. But otherwise, it looks like everything is working as it should.

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