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Trying to get response from seller regarding order # 040934729827 purchased 11/22

have received no response from the following message sent

What happened to my latest message on the subject of order # 040934729327
(date of nov 16 / 2022) which my patience ran out with your parts attempt and I offered
a proposal of sending you $20 and you send me a new unit . I sent you the answer to your question
about the order #, but still no message from you ! Help !
 
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Trying to get response from seller regarding order # 040934729827 purchased 11/22

@ws.swa.bb5jh8xqb 

Ebay cannot help you with a transaction from  over 6 months ago.

lady_madonna
Volunteer Ebay Community Mentor

View Best Answer in original post

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Trying to get response from seller regarding order # 040934729827 purchased 11/22

COULD YOU PLEASE ADVISE RESPONSE TO ABOVE MESSAGE

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Trying to get response from seller regarding order # 040934729827 purchased 11/22

@ws.swa.bb5jh8xqb 

Ebay cannot help you with a transaction from  over 6 months ago.

lady_madonna
Volunteer Ebay Community Mentor

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Trying to get response from seller regarding order # 040934729827 purchased 11/22

But the seller has been promising parts for the last 6 months with still no results . I made an offer to

try and resolve this matter but have received no response ! ! !    Just had a response from first of this month

that they were checking the mail system for the parts they promised, but I am now very skeptical about

their response, as over the last 6 months they have been saying the parts should be here !

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Trying to get response from seller regarding order # 040934729827 purchased 11/22

@ws.swa.bb5jh8xqb 

Never let a seller stall you beyond the time frame for asking Ebay to help you.

 

Ebay's Money Back Guarantee is valid for 30 days from estimated date of delivery that was shown in your Order Details.

lady_madonna
Volunteer Ebay Community Mentor

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Trying to get response from seller regarding order # 040934729827 purchased 11/22

Sounds like the seller stalled you long enough that any protection you had with Ebay or Pay Pal has expired.

If you paid with a credit card, contact them and see if they would be able to help.

Have a great day.
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