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Trouble adding items to the cart

I'm having trouble adding items to my cart. When I click "Add to Cart" a window pops up with 3 options, none apply to me, so I ex out the box, and the item doesn't go my cart. There seems to be no way to add an item without selecting one of the 3 options, which again don't apply to my circumstances. I don't want a protection plan, so option 1 or 2 don't apply, and I'm not getting my own either as it states, which makes option 3 also null. 

The 3 options are:

1-Year accident protection plan

2-Year protection plan

No, thank's. I'll get my own protection plan

Message 1 of 5
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4 REPLIES 4

Re: Trouble adding items to the cart

What is the item number?  I've never run into that before and I'd be wary that that is not an eBay thing but something the seller set up for legitimate purposes or to scam you.  While there is a legitimate warranty service by Allstate that can be set up as an option for the buyer in the listing, I've never heard of a popup requiring you to select or waive it.

Message 2 of 5
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Re: Trouble adding items to the cart

386230747589

Message 3 of 5
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Re: Trouble adding items to the cart

Looks legit.  Simply choose the third (which is the default, already populated when I used Add to Cart).  You can be your own "protection plan" by covering any replacement/repaid costs out of pocket.

Message 4 of 5
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Re: Trouble adding items to the cart

If your page zoom is set too high you may not see the button to add the item to the cart at the bottom of that window -- try scrolling down.

 

You can change the page zoom in most PC browsers by holding down the Control key and using plus, minus or zero keys to zoom in, zoom out or reset the zoom level of a page or site.

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