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Timeline to ship an order

I'm looking for some help. I'm going into town tomorrow and I'll be gone for. I have a couple offers that I want to accept, but I won't be able to ship for a week. On previous orders when I accept an offer, eBay says I have I believe three days to ship the package. What do I do?

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Timeline to ship an order

@calihde   You have to ship within your stated handling time or you get a late shipment dings on your account.  You REALLY want to avoid those since you are a new seller.

 

Turn on time away and don't accept the offers if you're not going to be able to ship on time>>  

 

https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=12&pos=2&query=Time%20Away&inte...

When scheduling your time away, keep in mind:

  • If you choose today's date, a message at the top of your listings letting buyers know you're on time away will display within minutes. It will take a few hours to update the estimated delivery date for your listings. If you chose Pause item sales, it will take a few hours for your listings to be hidden
  • If you choose a later date, your time away will begin at 12:01am on your scheduled start date and finish at 11:59pm on your scheduled end date
  • If you allow item sales, your time away can be up to 15 days
  • If you pause item sales, your time away can be up to 30 days
  • You should schedule your time away to start a day before your time off to accommodate any last day orders and end it a day later than your return date to process any pending orders

Whether you choose to allow sales or pause them, delivery dates won't be updated for:

  • Second Chance Offers
  • Auto-accepted offers
  • Pending counter-offers
  • Seller initiated offers accepted during Time Away
  • Items with local pickup or in-store pickup as the shipping option
  • Digital items
  • Athletic shoes eligible for Authenticity Guarantee

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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Timeline to ship an order

@calihde 

 

When these offers expire you should go in and change your handling time to a value that allows you the 5,6, or however many days you need. 
If you’re only in town every week or so, a 7-10 day handling time will protect you against late shipment defects. 

You can’t edit a listing with bids or outstanding offers. 

Message 2 of 5
latest reply

Timeline to ship an order

@calihde   You have to ship within your stated handling time or you get a late shipment dings on your account.  You REALLY want to avoid those since you are a new seller.

 

Turn on time away and don't accept the offers if you're not going to be able to ship on time>>  

 

https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=12&pos=2&query=Time%20Away&inte...

When scheduling your time away, keep in mind:

  • If you choose today's date, a message at the top of your listings letting buyers know you're on time away will display within minutes. It will take a few hours to update the estimated delivery date for your listings. If you chose Pause item sales, it will take a few hours for your listings to be hidden
  • If you choose a later date, your time away will begin at 12:01am on your scheduled start date and finish at 11:59pm on your scheduled end date
  • If you allow item sales, your time away can be up to 15 days
  • If you pause item sales, your time away can be up to 30 days
  • You should schedule your time away to start a day before your time off to accommodate any last day orders and end it a day later than your return date to process any pending orders

Whether you choose to allow sales or pause them, delivery dates won't be updated for:

  • Second Chance Offers
  • Auto-accepted offers
  • Pending counter-offers
  • Seller initiated offers accepted during Time Away
  • Items with local pickup or in-store pickup as the shipping option
  • Digital items
  • Athletic shoes eligible for Authenticity Guarantee

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 3 of 5
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Timeline to ship an order

Thank you for that. I really appreciate it. That was a lot of help

Message 4 of 5
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Timeline to ship an order

Thank you for getting back to me so quickly. I appreciate all the help. Have a happy happy new year

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