07-27-2023 03:27 AM
Hello, is there a time limit within which I have to open a case of return item and send the package?
Shipping is from Italy to USA.
Thanks!
Giorgio
Solved! Go to Best Answer
07-27-2023 03:35 AM
Hi @miciulella
Here in the US Buyer's have 30 days from the date of receipt to file a return through eBay. They have 180 days to file a claim in PayPal if they used them to purchase. Below is a link to the eBay Help pages on Returns.
International Sellers can also set up return specific settings so if you are purchasing from a Seller outside the US make sure you check their return policy before purchasing.
Returns, items not received, and refunds for buyers | eBay
07-27-2023 03:35 AM
Hi @miciulella
Here in the US Buyer's have 30 days from the date of receipt to file a return through eBay. They have 180 days to file a claim in PayPal if they used them to purchase. Below is a link to the eBay Help pages on Returns.
International Sellers can also set up return specific settings so if you are purchasing from a Seller outside the US make sure you check their return policy before purchasing.
Returns, items not received, and refunds for buyers | eBay
07-27-2023 05:54 AM
Thank you!!
07-27-2023 06:12 AM
@miciulella You are more than welcome, did that answer your question???
07-27-2023 11:02 AM
Yes, I got the answer by the link provided by you, thanks!
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