The problem of not receiving eBay products is serious

[chdk_12]

I applied for a return because I didn't receive the product. I canceled the return because I couldn't return it because there was no product. Where on earth is the button that says I didn't receive the product? The seller doesn't answer, and the eBay return system is weird!!!!!!!!!!!!!!!!

[disneyshopper]

Go to your Purchase History and locate the purchased item.  What is the last estimated delivery date?  You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.

If it is past the 30 day limit, you will need to log into Paypal and file an Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.

If you paid with a credit card, file a charge back with your credit card issuer.

[chdk_12]

I know that.

[I didn't receive the product] The question is why there is no button.