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The items not even sent. eBay is no longer eligible to step in.

The items I bought on February 1. The estimated delivery is February 4. The seller has not even sent the items so far. And eBay says: 

You are no longer covered by eBay Money Back Guarantee.

 

The seller ignores all my multiple messages. Zero response.

Message 1 of 7
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The items not even sent. eBay is no longer eligible to step in.

I see that you are in the country of Georgia. An item can not ship internationally in three days. Since the seller does not ship internationally, I must assume you are having it shipped to a freight forwarder in the US. Once your item reaches the freight forwarder, you will no longer be covered by eBay's money back guarantee because of the middleman in the delivery.

 

However, it is too soon for concern. If latest delivery is Feb 7, then you can open a not-received request on Feb 8.  If there is no tracking, you will be issued a refund.

 

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.

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Message 4 of 7
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The items not even sent. eBay is no longer eligible to step in.

 
nekry12010_0-1675578394473.jpeg

 

(364080601555)
 

Estimated delivery Sat, Feb 4 - Tue, Feb 7

 
 
PAID
 
Not yet shipped
 
Feedback needed
 
Feedback received
ITEM PRICE: US $45.00
Message 2 of 7
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The items not even sent. eBay is no longer eligible to step in.

@nekry12010 

It is too soon to file a Refund Request. You must wait until the estimated date of delivery has passed by at least 1 day. Wait a few days a try filing the Refund request again.

 

I checked the listing and it appears that the seller ships within 3 business days from date of sale.  The item is probably in transit.

lady_madonna
Volunteer Ebay Community Mentor

Message 3 of 7
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The items not even sent. eBay is no longer eligible to step in.

I see that you are in the country of Georgia. An item can not ship internationally in three days. Since the seller does not ship internationally, I must assume you are having it shipped to a freight forwarder in the US. Once your item reaches the freight forwarder, you will no longer be covered by eBay's money back guarantee because of the middleman in the delivery.

 

However, it is too soon for concern. If latest delivery is Feb 7, then you can open a not-received request on Feb 8.  If there is no tracking, you will be issued a refund.

 

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 4 of 7
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The items not even sent. eBay is no longer eligible to step in.

Not sure why you keep messaging the seller.  If they ship in 3 business days, you must wait.  The estimated date of arrival hasn't even passed yet.  Be patient.  Shipping is not instantaneous.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 5 of 7
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The items not even sent. eBay is no longer eligible to step in.

Also, the message you received about not bring covered by the money back guarantee could be an indication that you have done this  before.  There is a limit to refunds and only eBay knows what that limit is.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 6 of 7
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The items not even sent. eBay is no longer eligible to step in.

That’s what I thought. If it was because of the freight forwarder wouldn’t it say this item is not covered by the MBG? Ops message says “you are not covered by the MBG. Just curious. 😊

Patricia
eBay member for 25 years
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