02-15-2024 06:51 AM
I won a bid but the seller wont respond, it wont let me pay for it, the item add has disappeared, it wont let me send a message to the seller, I cant figure out how to contact eBay
What should I do
02-15-2024 07:54 AM
It's possible that ebay removed the seller as well as his listings. If that is the case, there is nothing for you to do. Look for another listing for that item.
02-15-2024 07:59 AM
Is it in your Purchase History?
When you say "it won't let me" do x, what are you doing to try and what result are you getting (including the full text of any error message) different from what you expect?
Do you have the item number (check your emails about that listing)? If so paste it into the URL: ebay.com/itm/########### If a short form completed listing page comes up look at top left for the reason the listing ended. You can also click on the # of bid display to see if any bids were cancelled before the end. If the item number is not found, eBay removed the listing for some issue with the listing and/or seller (this also applies if you had the listing on your Watch List and it is gone from there). If th
If you don't have the item number rerun the search where you found the item originally and if it's not in the results for active listings click the box to show "Completed listings" in the left column of the search results.
I recommend you place any listing you are planning to bid on onto your Watch List (or another list you make for that purpose) BEFORE you bid so it is easy to find after you bid: you won't have to look in 3 different possible locations (Bids, Didn't Win, and Purchase History, and if your bid is cancelled it won't be in any of those, AND it can take some time after it disappears from the active Bids section at the end of the auction to show up in the appropriate other section) as it will be in the Watch List regardless of your status in the auction (unless eBay removes the listing).
02-15-2024 08:20 AM
Thanks for responding
The item is in my purchase items, when I click on it eBay's window comes up saying, Opps something went wrong, same thing when I click on the item, or I click on to pay
I have the item number but when I search it, same thing, something went wrong
I have been trying to contact eBay which seams hopeless
I want to buy it, if it is real, but seams more and more like it is a scam
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