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Someone please help here, eBay has known about my issues for months and do nothing.

I was hoping to get some direction in what I could do here. I have quite a bit of issues with revising listings, selling and store categories. 

 

1) I try all the time to revise my listings but keep getting a message (I have attached it to this message). No matter the listing it comes back with that message, however first of all the listings in question are NOT auction style listings, nor are they auction at all. 

 

2) Right now I cannot do ANYTHING in bulk listings, I chose the "listings" then "create a listing" then I select "photo upload" I select 2 pictures (all I sell are sports cards, so front and back pics". I up load them and I get the screen that I attached to this message and it never stops. 

 

3) When I am able to do the process of listing in bulk from those steps, I am not able to pick any other category from my store other than "football" even though I have more categories and have had a lot more. But for convenance sake I merged them because again eBay will not help, nor fix my issue. 

 

Any I want to say thank you in advance for any help anyone can give me. Much appreciate. Screen Shot 2025-05-25 at 07.03.57.513 PM.pngScreen Shot 2025-05-25 at 11.08.06.738 AM.png

Message 1 of 6
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5 REPLIES 5

Re: Someone please help here, eBay has known about my issues for months and do nothing.

@cardvault333 

 

You can't revise a listing when you have an outstanding best offer, either an offer sent to you or an offer sent to watchers.

 

That is what this message means

eastlaneave_0-1748225847278.png

 

I am looking at the rest of your issues and will reply again.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 2 of 6
latest reply

Re: Someone please help here, eBay has known about my issues for months and do nothing.

@cardvault333 

 

For issue #2

 

Once you've uploaded the photos, are you clicking submit or save for later?

You need to use "Save for Later" to make them drafts

 

eastlaneave_1-1748226244101.png

If you are getting that screen before you are clicking "save for later" or submit"

 

Try uploading 4 photos total for 2 listings to see if that helps. Reply back to let me know.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 3 of 6
latest reply

Re: Someone please help here, eBay has known about my issues for months and do nothing.

@cardvault333 

 

3) the category issue may be a glitch.
I can't choose any of my store categories either. There is one prefilled, but when I try to pick another category it doesn't allow me to do so.

 

This one should be reported on the tech board: https://community.ebay.com/t5/Report-eBay-Technical-Issues/bd-p/technicalissues-db

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 4 of 6
latest reply

Re: Someone please help here, eBay has known about my issues for months and do nothing.

@cardvault333 

 

go to this thread and add your name there.

Other sellers are having a similar issue.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 5 of 6
latest reply

Re: Someone please help here, eBay has known about my issues for months and do nothing.

@cardvault333 

 

Here is the thread: https://community.ebay.com/t5/Report-eBay-Technical-Issues/Why-is-it-taking-so-long-for-eBay-to-fix-...

 

At least one user says using a browser other than Chrome fixes the problem for now.

 

Let me know.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 6 of 6
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