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So eBay is now fully relying on us...

No longer able to contact help by phone I see. The number to call just sends you to the help pages on here. They've basically said screw you to the people that make them their money and have made us all get help and assistance from each other. I don't know why I even deal with this place anymore.

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Re: So eBay is now fully relying on us...

@discountdenimdeals 

 

You could just ask how to contact a human.

 

To speak to customer service, use the link on the right side of this page “have us call you” - https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

If you don't see 'have us call you', click chat.  Then type contact an agent.

 

 

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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Re: So eBay is now fully relying on us...

@discountdenimdeals 

 

You could just ask how to contact a human.

 

To speak to customer service, use the link on the right side of this page “have us call you” - https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

If you don't see 'have us call you', click chat.  Then type contact an agent.

 

 

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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Re: So eBay is now fully relying on us...

@discountdenimdeals 

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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Re: So eBay is now fully relying on us...

Lol! I tried that. Go ahead and give it a try yourself.

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Re: So eBay is now fully relying on us...

@discountdenimdeals 

 

I have used the link on that page several times. The wait was longer than the page states, but they did always call.

 

Is there anything we can help with while you wait?

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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